Getting other people to buy into your idea or product or service can sometimes feel like pushing a boulder uphill, only to have it roll back down over you.
But it doesn’t need to be that way. The reason most fail at this is because they are approaching it from the wrong perspective, their own perspective and not the “buyer’s” perspective. When you come from your own perspective, you can come across as a self-interested “taker” looking to help yourself to their time or money. This destroys trust and in the worst case, makes them perceive you like a used-car salesperson. A far better and more effective approach is to be buyer-centric, which means put yourself in the buyer’s shoes and imagine how they might be seeing the challenge or opportunity you’d like to help them with. And that’s a key point, your goal should be to help them make the best decision that enables them to get to where they want to go. When they feel you really do care about helping them succeed, you help them buy your idea, product or service, without feeling sold. As the great Zig Ziglar once said, “You can have everything in life you want, if you will just help other people get what they want.” I couldn’t have said it better myself! ~~~ If you liked this article then you'll love my weekly newsletter with practical tips to help you stand out from the crowd and thrive not just survive - sign up here. Also, you can get free access to my video lesson here: How to OWN THE ROOM with Compelling Presentations
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Ever since ChatGPT was rolled out by Open AI in late 2023, this question has been coming up.
I’ve been studying the latest developments in AI, and I can say this: if you’re not worried, you should be. AI is having an exponentially greater impact than off-shoring and BPO (Business Process Outsourcing) trends. With off-shoring, low-paying white-collar jobs were moved from North America to places like India and the Philippines where labor costs were lower. Then with BPO, business functions like accounting, legal, finance, and others were also sent to low-cost labor areas. Following that was the RPA (Robotic Process Automation) trend where manual routine tasks were automated using software. Speaking of robots, do you remember the Terminator movie? Skynet ring a bell? On a serious note, AI is dwarfing the impacts of all these trends. AI can adapt to virtually any scenario through LLMs (Large Language Models) and reinforcement learning. It can be taught to do just about anything humans can do. Also, with text-to-voice and video generation capabilities, AI bots can have actual spoken conversations with humans and people won’t know they’re speaking to a bot. So, watch for AI bots replacing contact centre agents, telemarketers and some low-level salespeople. You’ll see many white-collar jobs being given to AI with many positions eliminated. AI will also optimize functions that were subjected to BPO and RPA. So, pre-AI era companies in these fields are going to face layoffs and many will go out of business. Other companies, particularly service companies whose functions can be performed well by AI (like copywriting, digital marketing agencies) will find their services commodified and many will go out of business. As an employee, leader or business owner, you need to pay attention. This is going to be as impactful as the invention of the wheel. Ignore this and you’ll likely get run over. You’re going to have to find ways to 10X your capabilities leveraging AI – because if you don’t, your competitors will, stealing away all your customers. The winners will be the AI-enabled who can produce real and differentiated results. The AI genie is out of the bottle and there’s no stuffing it back in. Failure to adapt is not an option. Are you ready? In the ever-evolving landscape of presentation design, one trend stands out as a beacon of innovation: visual storytelling. As technology advances and audience expectations shift, the traditional approach to presentations is undergoing a transformative journey, and visual storytelling is poised to be the next wave that reshapes how ideas are communicated. The Rise of Visual Storytelling Presentations have come a long way from the era of bullet-point-filled slides and text-heavy content. Audiences today crave engagement, connection, and a narrative that resonates. Visual storytelling emerges as the natural evolution, leveraging the power of compelling visuals to weave a captivating narrative. Why It Matters
The Prediction: Visual Storytelling as the Next Wave As we look to the future of presentation design, it's clear that visual storytelling will become the standard rather than the exception. Here's why:
How to Embrace Visual Storytelling in Your Presentations
As we venture into the next era of presentation design, visual storytelling emerges as a powerful and necessary tool. Embracing this trend is not just about aesthetics; it's about creating a connection with your audience, making your message memorable, and standing out in a world inundated with information. The next wave in presentation design is visual storytelling, and those who ride this wave will undoubtedly make a lasting impact. If you liked this article then you'll love my weekly newsletter with practical tips to help you stand out from the crowd and thrive not just survive - sign up here.
Also, you can get free access to my video lesson here: How to OWN THE ROOM with Compelling Presentations In the realm of presentations, the impact of nonverbal communication often surpasses the spoken word. From a subtle gesture to the confident stance, every nuance can convey a powerful message. Mastering nonverbal cues is a skill that elevates a presentation from ordinary to extraordinary. Here are 10 actionable tips to help you harness the silent power of nonverbal communication in your next presentation.
1. The Power of Posture: Stand Tall, Speak Volumes Your posture speaks volumes before you utter a word. Stand tall with shoulders back to exude confidence and authority. Avoid crossing your arms, as it may convey defensiveness. A strong, open posture establishes a positive connection with your audience and sets the tone for an engaging presentation. 2. Expressive Facial Expressions: Let Your Face Tell the Story Your face is a canvas of emotions and using it effectively can captivate your audience. Smile genuinely to convey warmth and approachability. Maintain eye contact to establish a connection and demonstrate sincerity. Adjust your facial expressions to match the tone of your message, creating a visual narrative that complements your words. 3. Gestures: Speak the Language of Movement Purposeful gestures enhance your verbal message and make it more memorable. Use open and expansive gestures to emphasize key points. Be mindful of the cultural context, ensuring that your gestures are universally understood and do not distract from your message. Controlled and intentional movements add dynamism to your presentation. 4. Mastering Proxemics: Navigate the Space Effectively How you navigate the physical space can influence the audience's perception. Move purposefully to maintain engagement, and strategically use proximity to create a sense of connection. Consider the distance between you and your audience to strike a balance between intimacy and professionalism. 5. Voice Modulation: The Unsung Hero of Nonverbal Communication While technically related to speech, the way you modulate your voice is a potent nonverbal tool. Vary your pitch, tone, and pace to emphasize key points, convey enthusiasm, and maintain audience interest. A well-modulated voice adds depth and emotion to your presentation. Remember, your goal is to keep people engaged and following along rather than bored and falling asleep – don’t be the droning professor with the nasal monotone voice. 6. Attire and Appearance: Dress the Part Your clothing and grooming choices contribute to the nonverbal aspects of your presentation. Dress in a manner that aligns with your message and the expectations of your audience. Your appearance should complement the professionalism of your content, reinforcing the credibility of your words. 7. Mirror Your Audience: Build Rapport Through Mimicry Subtly mirroring your audience's nonverbal cues can foster a sense of connection. Pay attention to their body language, pace, and energy levels. Aligning your nonverbal communication with that of your audience creates a harmonious atmosphere and enhances engagement. 8. Effective Use of Visual Aids: Enhance, Don't Distract Visual aids can reinforce your verbal message, but they should complement, not overshadow, your nonverbal cues. Use slides and props strategically to support your narrative. Ensure that visual elements enhance the overall impact of your presentation without causing distractions. 9. Practical Rehearsal: Refine Your Nonverbal Symphony Practice is the key to refining your nonverbal communication skills. Rehearse your presentation in front of a mirror or record yourself to identify areas for improvement. Seek feedback from peers or mentors to gain insights into how your nonverbal cues are perceived. 10. Feedback Loop: Continuously Assess and Adapt During your presentation, remain attuned to audience reactions and adjust your nonverbal cues accordingly. If you sense disengagement, consider modifying your posture, gestures, or vocal modulation to rekindle interest. Nonverbal communication is a dynamic dance—be ready to adapt in real-time. In sum, mastering nonverbal communication is an art that transforms your presentations into memorable experiences. By consciously incorporating these actionable tips, you can harness the silent power of nonverbal cues, leaving a lasting impression on your audience. Remember, in the world of presentations, sometimes, the most profound messages are conveyed without uttering a single word. If you liked this article then you'll love my weekly newsletter with practical tips to help you stand out from the crowd and thrive not just survive - sign up here. Also, you can get free access to my video lesson here: How to OWN THE ROOM with Compelling Presentations For almost a decade now, I have helped hundreds of people improve their abilities to build and deliver highly impactful presentations that actually get results.
From executive briefings to sales presentations to proposal presentations to investor pitch decks and everything in between, I see the same kinds of mistakes being made over and over again. It’s time to change that. Taking a typical presentation I see from lousy (reaction: “meh – not interested”) to amazing (reaction: “wow – let’s do this!”) isn’t rocket science, but it does take some work. Here are 5 reasons why most presentations fail and are a waste of time and effort: 1.Spray and pray approach. This is where the presenter hasn’t done their homework to figure out what are the top 3-5 things their audience most cares about relating to their topic. So they cram in a bunch of content hoping to hit paydirt but it virtually never happens. 2.Confusing flow. Here the presenter may have some relevant and important insights to share (or not) but has not thought about the best way to flow the content through the presentation without losing the audience along the way. 3.Overly me-focused. This is when the content is too “me” oriented. That’s to say, what I as the presenter care about or think is important and assume you will too. For example, a salesperson that presents a ton of content about “here’s how great my company is,” or “here’s how amazing my product is.” This is a major turn-off but most presenters don’t realize it. 4.Not matching the pace of delivery to the audience. This is another common one where the presenter either goes too fast or too slow when delivering the content. As a result, you have either left the audience behind if you go to fast or you’ve made them super bored so they check out while you’re presenting. 5.Reading slides. This is the bane of our existence when we’re on the receiving end of someone reading out their slides yet it’s funny how many presenters totally forget this when they are delivering. That said, it’s probably the fastest way to put people to sleep so if that’s your goal, go for it! Avoid these common mistakes and you’ll be way ahead of the pack. If you’re interested, I also have made a video lesson available here with the proven framework I help my clients implement that has produced amazing results: https://bit.ly/40lYdch First figure out:
1) What is the core problem I am solving? 2) Who has this problem? 3) How big or significant is the problem? (you want to be offering a pain killer not a vitamin) 4) Are there enough people/businesses out there with the willingness and ability to pay to solve the problem to make this offering worthwhile? (be careful about choosing a niche that's too small - unless you want to dominate that niche then move on to another one) Once you've figure dout the above, the next step is to nail down your ICP (Ideal Client Profile). Here's how: Depending on the market you intend to pursue, your ICP may need to include specific details around firmographics (if B2B), then down to the human level demographics (could apply to both B2B and B2C), then ultimately you want to build a buyer persona that includes psychographics (e.g. fears, frustrations, goals, challenges) as well. Understanding your ICP really well, particularly the negative consequences of how they're solving(or not) the problem today, enables you to develop initial value proposition messaging to engage potential buyers in a validation conversation. That's the next step you would need to focus on (and a subject of another post!). In today's digital landscape, client expectations are undergoing a profound transformation. While the change may be subtle, its impact is monumental. Here are a few trends that are likely to stick around for a long long time:
1. Personalization Reigns Supreme: Clients now anticipate personalized experiences. They want services and products tailored to their unique needs and preferences. Utilizing data-driven insights, businesses can exceed these expectations. I’ve even found ways to leverage AI tools like ChatGPT to help with this. 🎯📊 2. Speedy Responsiveness: In the digital realm, clients value swift responses. They expect timely answers to inquiries, prompt issue resolution, and seamless communication. Meeting these demands fosters trust and satisfaction. 📲🕒 3. Seamless Multichannel Interaction: Clients move effortlessly between various channels—social media, email, chat, and more. They anticipate consistent, coherent interactions across all touchpoints. A unified client experience is paramount. 🌐📧 4. Transparency and Trust: Digital transparency is a non-negotiable. Clients want to understand how their data is used, expect honesty in marketing, and rely on transparent pricing structures. Building trust is foundational. 🔍🤝 5. Accessibility and Convenience: Accessibility is the new gold standard. Clients expect user-friendly websites, mobile apps, and intuitive interfaces that make their lives easier - thought bubble: "Don't make me think, just help me do!". Convenience is king (or queen!). 📱💻 6. Value Beyond the Transaction: Beyond products and services, clients seek value in the form of education, insights (this is key!!), and problem-solving. Businesses that offer continuous value forge lasting relationships. 📚💡 Based on where things are going, businesses that can align their strategies with these shifting demands will thrive in the digital age. 🚀✨ #ClientExpectations #DigitalAge #BusinessTransformation #CustomerExperience #AdaptAndThrive #ChatGPT #AI Having worked with tons of businesses over the years, what I’ve found is that every business journey is filled with twists and turns, and often, it's the unseen roadblocks that hinder growth. As I like to say, “It’s not the #$%! you see that gets you, it’s the #$%! you don’t.”
Let's shine a light on some hidden factors that could be holding your progress hostage. 🛣️🚧 1. Complacency: Comfort zones can be growth's greatest enemy. Staying too comfortable can lead to stagnation. Challenge the status quo, embrace change, and step out of your comfort zone. 🪣📈 2. Fear of Failure: The fear of failure can be paralyzing. Remember that every successful business has faced setbacks. Failure is often the stepping stone to innovation and growth. 🧗♀️🏆 3. Resistance to Adapt: In a rapidly evolving world, adaptability is key. Resistance to new technologies, processes, or market shifts can hinder your competitiveness. Embrace change as an opportunity, not a threat. 🔄🌐 4. Ineffective Communication: Miscommunication can be a silent growth killer. Ensure that your team is aligned, clients are heard, and your message is clear. Effective communication fuels collaboration and innovation. 🗣️🤝 5. Ignoring Customer Feedback: Your clients hold valuable insights. Ignoring their feedback could mean missing out on opportunities for improvement and growth. Listen, learn, and adapt based on their needs. 👂💡 6. Over-Extending Resources: Trying to do too much with limited resources can lead to burnout and inefficiency. Prioritize tasks, delegate when possible, and focus on what truly drives growth. ⚖️📊 7. Neglecting Self-Care: As a leader, taking care of your well-being is crucial. Neglecting self-care can lead to burnout and impact decision-making. Remember, your health is an asset to your business. 🧘♂️🌿 8. Lack of Continuous Learning: The world is constantly changing. A stagnant approach to knowledge and skill development can impede growth. Invest in learning, for yourself and your team. 📚🧠 Recognizing and addressing these unseen roadblocks can pave the way for remarkable growth. It's time to challenge the hidden obstacles, break through limitations, and embrace new opportunities for growth. 🚀🌟 So, what’s holding you back?? #BusinessGrowth #HiddenRoadblocks #OvercomingChallenges #ContinuousLearning #SuccessMindset Lots of professionals I’ve come across think networking is simply a matter of going to events, blathering about themselves and exchanging business cards in the hopes that they land a new client. And... they are often disappointed when nothing ever happens. But how can you really stand out if you’re simply doing what everybody else is doing? Hint, you can’t!
That’s why it’s time to explore fresh, unconventional approaches that can truly transform your results. Let's dive into some exciting ways to rethink traditional networking! 🚀💬 1. Virtual Coffee Chats: Don't limit your coffee chats to the local café. Reach out to professionals worldwide for virtual coffee sessions. It's a fantastic way to connect, share insights, and broaden your horizons. ☕🌍 2. LinkedIn Polls: Instead of just scrolling, start polling! Use LinkedIn polls to spark discussions and gather opinions from your network. It's an engaging way to learn, connect, and stand out. 📊🗳️ 3. Podcast Collaborations: Connect with fellow professionals and co-host a podcast series. Sharing your knowledge and insights in this format can attract a whole new audience and create meaningful partnerships. 🎙️🤝 4. Volunteer for a Cause: Giving back is a powerful networking tool. Join volunteer initiatives or start your own. It's a great way to connect with like-minded professionals who share your passion for making a difference. 🤗🌟 5. Online Learning Communities: Become part of online learning communities related to your field. Share your knowledge, learn from others, and forge connections with professionals who are as passionate about your industry as you are. I’ve found that joining the right LinkedIn groups can certainly help with this. 📚🌐 Traditional networking is evolving, and there are countless unconventional avenues to explore. Let's break free from the norm and discover networking approaches that resonate with our unique styles and goals. 🙌💼 #UnconventionalNetworking #ProfessionalConnections #NetworkingCreativity #RedefiningNetworking #LinkedInNetworking #Networking This is something I’ve been thinking about for a while - let's take a fun peek into the crystal ball and see what the world of client acquisition might look like in the next five years! 🚀💼
Here are 3 trends that are bubbling to the top: 1. Super-Personalized Experiences: Picture this - you connect with a business, and they know exactly what you need before you say a word. Thanks to AI and fancy data stuff, your interactions will be as personalized as your favorite playlist. 🎧📈 2. Virtual Reality On-the-Go: Forget boring Zoom calls; it's all about VR-powered meetings. You could be sipping a drink on a beach while chatting with clients in a virtual boardroom! 🏖️🕶️ 3. Future-Predicting Magic: Analytics won't just tell you what happened; they'll tell you what's going to happen! Think of it as a crystal ball that predicts your clients' needs. Scary cool, right? 🔮🔍 So, what's your take on the future of client acquisition? It's a wild ride ahead, and we're all in for an exciting journey. 💬✨ #FutureOfClientAcquisition #Innovation #CrystalBallGazing #ClientAcquisition #Growth #Sales #Marketing |
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